ALUNIMA Contact

FAQ

Questions before you buy

Alunima is an animation review app you buy once and run on your own machine. Here is what people ask before they do.

Buying

Is Alunima a subscription?

No. You buy a licence once and it stays yours: no renewal, no seat to keep paying for, no account to maintain. The app keeps working whether or not you ever pay again.

How much does it cost?

€89 per seat, paid once, VAT included — or €59 with the code LAUNCH59, until 31 December 2026. The code applies to single seats only.

For a team, the Studio Pack is 3 seats for €165 or 10 seats for €449. Schools: write to us.

One licence covers the whole 1 series, updates included. There is no subscription and nothing to renew.

Are updates included?

Every 1.x update is included, for as long as the 1 series lives. Nothing forces you to install them either: you can stay on the version you have.

If you installed Alunima from the Microsoft Store, Windows updates it for you. Everywhere else, Alunima tells you when a new version is out and opens the download page — it never installs anything behind your back.

What happens when Alunima 2 comes out?

Your version 1 keeps working, with no time limit and no online check. Alunima 2 will be a paid upgrade at a reduced price — and free if you bought within the six months before its release, so buying on the eve of a new version is never a bad deal.

Who handles the payment?

Lemon Squeezy, as merchant of record: they take the payment, issue your invoice and collect the VAT that applies in your country. We never see your payment details.

Your licence and your machines

How many computers can I use it on?

One licence is one person, on two machines of their own — a studio workstation and a laptop, say — as long as the two aren't used at the same time.

I'm changing computer. What do I do?

Activate on the new one. Each licence carries spare activations to absorb changes of computer over its whole life. If you ever run out, write to us and we'll give one back — no questions asked.

We're a studio of five. How does it work?

Licences are counted per seat, not per project folder: everyone working in Alunima uses a seat. A multi-seat licence belongs to your studio, and a seat can be reassigned when someone leaves.

The Studio Pack covers 3 seats for €165, or 10 for €449 — the same perpetual licence, one seat per person.

And if we're twenty, or a whole school?

Then let's talk before you try. Alunima works on a folder your whole studio shares, so what it can carry depends on your storage and your network as much as on the app — a fast local server and a distant drive are not the same thing at all.

Tell me how you work: how many of you, what server, whether you would keep one folder for everything or one per film — and what your pipeline looks like around it. Most studios already have tools their shots pass through, and naming and folders they will not change for us; Alunima is built to stand beside that, not to replace it, so it is worth telling me what yours is.

Write to me and you get a straight answer, from the person who wrote the software.

Is there an education licence?

Yes, for schools — for teaching and students' coursework. Write to us and tell us about your classes.

Trying it

Can I try it before buying?

Yes: thirty days, every feature, no credit card. Alunima is judged on a real production, not on a pricing page.

What happens when the trial ends?

Alunima becomes read-only and export is switched off. You can still open your projects and read every note. Nothing is deleted, nothing is locked — your work is never held hostage.

If I buy, do I start over?

No. Enter your key and your project carries on exactly where it was — same versions, same drawings, same comments. The trial never touches your data.

Your work and your data

Where do my films and notes go?

Into a folder you choose — on your machine, or on your team's shared drive. No account, no server, no upload. No usage data, no statistics, no trackers.

Can Alunima damage my source files?

No. Your files are copied into the project when you import them, and your originals are never modified or deleted. The only files Alunima ever removes are ones it produced itself.

Keep your own backups all the same — Alunima keeps dated copies of its project files, but that's no substitute for yours.

Does it need an internet connection?

Once, to activate your licence. After that Alunima never connects to check anything, and you can work offline indefinitely.

Does anything ever leave my machine?

Three things, all named in the licence. Checking your licence — your key and the name of this machine, nothing else — when you activate, then quietly at most once a day. A silence is never treated as a refusal, so offline nothing stops. A check for new versions, which reads a public file and sends nothing. And Discord notifications, if you turn them on for a project: the author's name, the people mentioned and the shot reference — never the text of the comment.

Teams and platforms

How does a team share a project?

Everyone points at the same folder — a shared drive, Dropbox, Drive, OneDrive or iCloud. Each person writes only their own file, so nobody overwrites anybody, and there's no server to set up.

Can I use my own server or NAS instead of a cloud service?

Yes, as long as your computer mounts it as a folder. A NAS over SMB or NFS, a studio share, a server reached through a VPN, a Nextcloud mounted over WebDAV — mount it, then point Alunima at it like any other folder. Alunima never needs to know it is remote.

What Alunima cannot do is connect to a server by its address: there is no account, no protocol, no network layer — only files in a folder.

One caveat over the internet: images travel in full every time they are displayed. On a slow link, use Carry this project to work on a local copy and sync when you choose.

Mac or Windows?

Both, with the same licence: Windows 10 and 11, macOS on Apple Silicon or Intel. The macOS build is signed and notarised by Apple, so it opens without a security warning.

On Windows, the simplest way in is the Microsoft Store: one click, signed by Microsoft, and Windows keeps it up to date. A plain .zip is there too, for a studio deploying on many machines at once.

What support do I get?

Email support for the whole life of the 1 series, from the person who wrote the software. It covers installing, activating and using Alunima. Alunima is made by one person: support is given in earnest, with no guaranteed response time.

Still have a question?

Ask the person who makes it: contact@alunima.app